GREGORY HOSS, PMP

 

5525 Big River Drive    972-523-7391

The Colony, TX 75056                                      greg.hoss@grandecom.net

MANAGEMENT: Outside Plant Construction, Project Management, Business Management, Operations Management, Telecommunications Management, RF & Fiber Networking Management

 

Highly accomplished, analytical, and business-savvy leader with 25+ years of experience in Telco, Wireless, OSP Construction, Business and Operations Management. Results-focused and effectual leader with Talent for proactively identifying and resolving problems, increasing revenue, improving process efficiency, streamlining operations and reducing costs. Possess a broad understanding of business, finance, operations, inventory control, contracts, fiber construction and technical processes.  Experienced working with Budgets that exceed $10M per year.  Enthusiastic leader with excellent oral and written communication skills and the ability to multi-task on projects as a working manager. PMI Certified Project Management Professional (PMP).

 

Project Management ♦  Inventory Management ♦ Fiber Constructions ♦ Client Relations ♦ Budgeting ♦ Leadership ♦ Cost Control ♦ Business Development ♦ RF Construction ♦ Long-Range Planning ♦ Team Building

 

PROFESSIONAL EXPERIENCE

Logix Communications2014 - present

Director SMART Building – Fiber Design and Construction – North Region

Responsible for locating prime commercial Multi-Tenant locations and Business Parks where fiber facilities can be installed to deliver high bandwidth services.

· Identify highly potential multi-tenant building locations and business park locations, work with Property managers to negotiate access rights, design plant expansion and schedule installation.

· Provide detailed Visio drawings for outdoor fiber path, hand-hole locations, cable path in building and equipment location.

· Create Google Earth kmz files showing fiber routes, both aerial and underground, and all aspects from design, to construction to completion.

· Work with contractors to secure quotes and permits; monitor construction (OSP) and fiber installations.

· Update systems to show actual fiber path and equipment location along with verification that work was performed as outlines in Scope of Work and within permit specifications.  Follow TRC/ONCOR requirements as required.

· Manage quotes, SOW’s, purchase orders, permits, construction crews and payment review/payment approvals.

· Inventory management

 

UNSi (formerly Airband Communications)2013 - 2014

Director Field Operations - East Division

In addition to retaining my responsibilities as a Regional Field Operations Manager my responsible included overseeing the day to day operations of the Mid Atlantic, Georgia and Florida field operations teams, budget planning for the East Division, fleet maintenance, new site expansion planning, asset recovery and turn-key installations.

·   Successfully integrated the Airband field operations team into the UNSi organization after the merger

·   Developed and successfully completed major network upgrades that dramatically improved service reliability and performance: UPS replacements, Base Station switch and router upgrades, backhaul capacity upgrades, Colocation facility equipment upgrades, Access Point radio upgrades

·   Provided  installation and upgrade guidance daily to our Service Delivery Project Managers, Sales Engineers and filed technicians

·   Implemented high installation and maintenance standards that dramatically reduced core system outages and also reduced customer outages by over 25% in less than 12 months

 

 

 

 

 

 

 

Gregory Hoss  Page 2

 

AIRBAND COMMUNICATIONS2010 – 2013

Regional Field Operations Manager, Texas

As a hands on, working manager, I was responsible for the day to day activities associated with my field operations team of 6 technicians, 1 manager and contractors working in the company's largest region.  Responsibilities includes stocking and monitoring inventory levels, scheduling installation date and time, performing wireless and wired installations which include point to point and point to multipoint configurations, testing prior to customer handoff, quality assurance checks, scheduling trouble ticket dispatches, maintaining base station power systems, ensuring capital expenditures remain under budget each month, and performing site surveys to ensure sites meet the requirements for installations. Installations consist of POTs lines, T1 circuits, wireless broadband installations using Alvarion and Ubiquiti subscriber units, Cisco routers and Cisco switches.  More complex point to point installations, up to 300M of bandwidth, include LMR cable installations, Cielo, SAF and Dragon Wave microwave equipment installations and path align completion.

 

BURLINGTON NORTHERN SANTA FE RAILWAY2010 – 2010

Train Dispatcher, Fort Worth, TX

 

INDEPENDENT CONSULTANT2008 – 2010

Consulted with clients to define need, conduct research, perform studies and surveys to obtain, and analyze data.  Advise on or recommend solutions utilizing my knowledge of theory, reporting, principles, business fundamentals, telecommunications, operations and management.

 

USA MOBILITY, INC. (Formerly Metrocall & Parkway Communications), Plano/Dallas, TX1990 – 2008

VP Engineering, Western Division (2005-2008)

As a working manager I oversaw the Field Services Technical Operations group consisting of 8 direct reports and120 technicians and the Corporate Network Equipment Repair and Inventory Department. Key responsibilities include project management, employee development, strategic planning, contract negotiation, sales engineering, wireless systems deployment, budgeting, forecasting, cost control, quality assurance, expense reduction and field technician training.

·        Served as the second level single point of contact for all issues in the Field Operations environment.

·        As a working manager completed numerous wireless infrastructure projects, including technical facility consolidations, across the country on time and under budget as defined in their Scope of Work statements. Metrics utilized to determine success rate were: actual cost vs. estimated, actual time vs. estimated, customer satisfaction, quality.

·        Collaborate with key customers to perform technical needs assessment.

·        Developed annual budget for the Field Operations department. Full Profit and Loss responsibility which included payroll, site rents, R&M, fleet services, system expansions, system enhancements, capital expenditures and technical training programs.

 

VP Engineering, Central Region, Metrocall, Inc. (2000-2005)

Supervised 5 managers and 45 technicians with responsibly for the operation of the Engineering department. Hands-on manager with excellent multi tasking skills able to work under extreme pressure.   Managed the design, construction, and maintenance of wireless systems and facilities.  Provided highly technical customer support and problem resolution.

·        Developed company Emergency Operating Procedures and the Field Service Department issue response schedule. Also identified and scheduled specialized training programs for the technical staff.

·        Reduced expenses and maximized efficiency by completing multiple RF system consolidations.

·        Maximized Engineering Department efficiency by developing new SOPs and updating existing processes.

·        As a working project manager completed the design and installation of several Wireless Communications systems.

·        Received Presidents Cup Award in 2003 for total customer satisfaction, expense reductions, and efforts to streamline processes within company.

 

 

 

 

 

 

 

 

 

Gregory Hoss  Page 3

 

Director, SW Region, Metrocall, Inc. (1998-2000)

Managed 30+ technicians where I was responsible for the design, installation and support of communications systems across a 6 state region.  Supported Sales in new business pursuits and existing accounts solutions recommendations. Responsible for the field operations P&L for the region.

·        Worked with Senior Management to successfully complete several mergers and acquisitions that expanded business to 3^rd largest Paging Carrier in US.

·        Managed a team of technicians who designed and installed wireless enhancements at customer locations to enhance communications.

·        Successfully managed and completed multiple projects to reduce duplicate facilities after multiple mergers and acquisitions. 

·        Received National Achievement Award for contributions to company’s growth and success.

 

District Technical Manager/Senior Technician/Technician, Parkway Communications (1990-1998)

Earned rapid promotion through demonstrating my ability to manage multiple communication platforms throughout the Dallas/Ft. Worth, Austin and Houston areas.

·        Successfully installed and maintained Satellite Uplink System in Plano, TX.  Installed Distributed Antenna Systems within hospitals, commercial buildings and manufacturing facilities (SCADA, iDEN).

·        Maintained office IT Infrastructure which included Novell Raid 5 Servers, 100 PC’s, PC Software, POTs lines, PBX, Microsoft Software, frame circuits, local loops and ATM circuits.

·        Designed and constructed company’s first regional paging system comprised of 115 paging transmitters in Dallas/Ft. Worth, Austin and Houston, TX.

 

CORPORATE PAGING, Addison, TX                        1988 – 1990

Technician

Installed and maintained wireless communication system in the Dallas/Ft. Worth area.  Other job duties included office PC maintenance, Software support, pager repair, transmitter evaluation and repair, paging terminal maintenance and 24 x 7 on-call technical support.

 

Career Notes: Technician, Beta Technology, 1987 – 1988; Air Traffic Controller/Avionics Communication Technician, US Army, 1982 – 1986. Details available on request.

 

DEGREE, CERTIFICATIONS AND TRAINING

Associates of Arts/Information Technology Support Degree, University of Phoenix (GPA 3.94)

Electronic Service Technology Diploma, American Trades Institute (Top of Class Graduate)

Air Traffic Control Radar Operator Diploma, UNITED STATES ARMY

             Air Traffic Control Tower Operator Diploma, UNITED STATES ARMY

Avionics Communications Equipment Repair Diploma (Distinguished Graduate), UNITED STATES ARMY

Project Management Professional Certification (PMP) #521378, Project Management Institute (Certification expires 4/2018)

Microsoft Office Project 2007 White Belt Fundamentals Certificate, International Institute for Learning

Project Management Methods and Mechanics Certificate, Project Management Institute

 

Continuing Education: Switching and Routing Fundamentals, Electronics, Radio and computer repair, American Trades Institute; Coursework in Advanced Mathematics, CIS, Business Management, Electronics, Brookhaven College; PMBOK 3^rd Edition; Microsoft Office and Microsoft Project training; ITIL and MCSA training.  Pursuing Bachelor of Science in Business Management degree.

 

Technical Skills

Hardware:  RF Base Station equipment, high and low power radios, Wireless infrastructure, Telco terminals, IT Infrastructure, satellite uplink equipment, wireless communication equipment, spectrum analyzers, oscilloscopes, RF exposure meters, Emergency Power Generators, UPS’s, Battery Plants, PC’s, antenna/cable testers, routers, switches, Adtrans, AC/DC power plants, cable, and fiber installations.

Applications: MS Office Suite, MS Project, MS Visio, MS MapPoint, E-Mail, Windows XP/Vista/W7, Google Earth, SecureCRT, PMBOK 3

Networks: Wired/Wireless, DAS, LAN/WAN, ISDN, VPN, VoIP, SIP, PRI, 802.11x, Internet, 10/100/1000 Base-T Ethernet, Fiber, Cat-3/5/6, OSP